Welcome to the J.TOOR at www.jtoor.com
Please read and review these Terms carefully, because by accessing or using the our services, or by clicking to accept or agree to these Terms when this option is presented to you through online checkout, you agree to be bound by these Terms. If you don’t agree to these Terms, do not use our services.
Changes to Terms or Services
We may from time to time change the terms that govern your use of our website. Your use of our website constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, our website from time to time.
Who May Use the Services
You may use the Services only if you are 18 years or older, are capable of forming a binding contract with us and are not barred from using the Services under applicable law. By using the Services, you represent and warrant that you are 18 years or older.
Registration and Your Information and Account.
If you want to purchase products online at jtoor.com, you’ll have to create an account on our website and provide your name and email address. Creation of your account on our website will enable you to use the features available on all customers.
It’s important that you provide us with accurate, complete and up-to-date information for your Account, and you agree to update such information, as needed, to keep it accurate, complete and up-to-date. If you don’t, we may suspend or terminate your Account. You agree not to disclose your Account password to anyone and to notify us immediately of any unauthorized use of your Account. You are fully responsible for your failure to safeguard your Account information and/or any actions resulting from your permitting any other person to access your Account.
Subscription.
You’ll be able to subscribe to our mailing list to receive emails and updates from the Services by providing us with your email address. You can unsubscribe at any time.
Order Confirmation.
We will provide an email confirmation after receipt of your purchase order. Your receipt of an order confirmation merely confirms our receipt of your order and neither indicates our acceptance of your order nor confirms our offer to sell. We reserve the right to refuse or limit any order you place with us. We may also, in our sole discretion, limit or cancel quantities purchased per person, household or order. These restrictions may include orders placed by or under the same Account, Method of Payment (as defined below), email address, and/or using the same billing and/or shipping address. We also reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the email address provided at the time the order was made. If we cancel all or any part of your order after your Method of Payment has been charged, we will refund the billed amount.
Shipment Confirmation and Delivery.
All orders are subject to acceptance by us, and we will confirm such acceptance by sending you an email confirming the Products have been shipped. You may choose the method of shipment and timing of delivery for Products you order if more than one method is available, and you will be charged shipping and handling charges accordingly based on your choice. We are not responsible for deliveries that are delayed due to events that are beyond our control. However, we will work with you to ensure a smooth delivery.
Shipping Information
J.TOOR only ships within the United States of America through United Parcel Service (UPS).
We offer three shipping options:
– UPS Ground Shipping
– UPS Next Day Air
– UPS 3-Day Select
Please note all shipping charges are non-refundable
Refused packages will be processed as returns for store credit only.
If you have questions, please contact us at orders@jtoor.com or give us a call at 1-312-291-8249, Monday through Friday 10AM – 6PM.
*UPS does NOT ship to PO Boxes per their policy. If you are shipping to a PO Box, please choose a USPS option to ensure your package will be delivered in a timely manner.
Prices.
The prices displayed for Products available for purchase represent the applicable retail prices, and do not include taxes, shipping or handling charges (to the extent applicable). Any applicable taxes, shipping or handling charges will be communicated to you before you place an order. The prices displayed on the Services are quoted in U.S. dollars. Products in your shopping cart reflect the current price displayed on the Product’s details page. Please note that this price may differ from the price displayed when the Product was first placed in your shopping cart.
Payment.
By submitting an order through the Services, you agree to pay in advance the price of the Product(s) ordered, plus any applicable taxes, shipping and handling and/or other charges. Payment may be made by credit card or any other method of payment we may make available to you (each, a “Method of Payment”). In order to make a payment, you must provide us with valid credit card and/or other billing information and authorize us (or any third-party payment service provider engaged by us) to charge your Method of Payment for all orders placed and accepted via the Services.
Cancellation, Return and Exchange Policies.
Cancellation, return and exchange policies are available to you.
If a Product is not what you expected it to be, you must abide by the return policy agreed upon at checkout. The J.TOOR Online Store Return Policy is as follows:
- You agree that any applicable shipping and/or handling charges may be non-refundable.
- You understand that you have 10 days to return an item to J.TOOR at 900 N. Michigan Avenue, L3-12, Chicago, Illinois, 60611, otherwise your item will not be qualified for a proper refund.
- You understand that all items 40% OFF and above are considered “final sale” items and are none-refundable.
Product Information.
Our Products may have limited quantities and because of their limited availability, stock will not and cannot be refreshed. When a Product featured on the Services is no longer in stock, we use our best efforts to remove such Product from the Services in a timely manner. Should you have any questions concerning the availability of a particular Product, please contact us at 1-312-291-8249.
Errors, Inaccuracies and Omissions.
We make every effort to present the most recent, accurate, and reliable information on the Services at all times. However, occasionally there may be information on the Services that contains typographical errors, inaccuracies, or omissions that may relate to Product descriptions, pricing, promotions, offers, and availability. We reserve the right to amend errors or to update Product information at any time without prior notice. In the event a Product is listed at an incorrect price due to photographical error, typographical error or any other error in pricing information, we reserve the right to refuse or cancel any orders placed for any Product listed at the incorrect price. We reserve the right to refuse or cancel any such orders whether or not the order has been confirmed and your Method of Payment charged. If your Method of Payment has already been charged for the purchase and your order is cancelled, we will issue a credit to your Method of Payment in the amount of the incorrect price.
Colors & Style.
We have made every effort to display as accurately as possible the attributes, including colors and styles, of Products that appear on the Services. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will accurately reflect actual Product color or finish.
Cancellation of Orders. We reserve the right to cancel, modify or suspend any order placed if we determine in our sole discretion that a user has violated these Terms, including by engaging in any fraudulent or misleading activity (for example, by using false names, multiple identities, multiple email accounts or email addresses, impersonating another person or otherwise providing false or misleading information), or if we believe, in our sole discretion, that a user’s conduct violates applicable law or is harmful to our interests.
Alerts and Notifications
As part of the Services, you may receive notifications, alerts, emails, or other types of messages regarding the Services (for example, order confirmations, shipment confirmations and/or delivery information). We may also periodically send you emails that directly promote the Services and Products (for example, new Product offerings or features we provide, recommendations, special discounts or promotions). When you receive such promotional emails from us you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the email you receive.
